Winning at
Aw8 Pro is always exciting, but making sure you get your money quickly and safely is even more important. Malaysian players benefit from some of the fastest withdrawals around, with several easy payout options. This guide explains everything you need to know about taking out your winnings.
Withdrawal Methods Available in Malaysia
We provide several withdrawal options made for Malaysian players. Pick the one that works best for you.
Bank Transfer
Most Malaysian players prefer direct bank transfers. We support all major local banks, such as Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, AmBank, Bank Islam, BSN, Affin Bank, and Alliance Bank.
Processing time: 15 minutes to 2 hours during business hours. Weekend withdrawals may take slightly longer.
E-Wallet Withdrawals
E-wallets let you access your winnings right away. We support top Malaysian digital payment platforms like Touch ‘n Go eWallet, GrabPay, Boost, and ShopeePay.
Processing time: Typically 5-30 minutes. E-wallet withdrawals often process faster than traditional bank transfers.
DuitNow
With
DuitNow, you can make instant transfers using your mobile number, NRIC, or business registration number. This real-time platform links all Malaysian banks and e-wallets.
Processing time: Near-instant, usually within 5-10 minutes.
Cryptocurrency Withdrawals
If you prefer digital assets, you can withdraw in cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and Litecoin (LTC).
Processing time: 10-60 minutes depending on blockchain network congestion.
Step-by-Step Withdrawal Guide
Just follow these steps to withdraw your winnings:
Step 1: Log Into Your Account
Log in with your username and password. Make sure you are on the official website to keep your account safe.
Step 2: Navigate to the Withdrawal Section
Click on your account balance or the “Withdraw” button in the main menu. On mobile, tap the menu icon and select “Withdraw” from the dropdown options.
Step 3: Select Your Withdrawal Method
Pick your preferred payout method from the options. If you want to use a bank account or e-wallet, make sure your payment details are saved in your profile.
Step 4: Enter Withdrawal Amount
Enter the amount you want to withdraw in MYR. The system will show the minimum and maximum limits for your chosen method. Your available balance appears above the input box.
Step 5: Verify Payment Details
Check your payment details carefully. For bank transfers, confirm your account number and bank name. For e-wallets, make sure your linked phone number is correct. For DuitNow, check the recipient ID. For crypto, double-check the wallet address, since mistakes cannot be fixed.
Step 6: Submit Your Request
Look over the withdrawal summary, which shows the amount, any fees, and the estimated arrival time. Click “Confirm Withdrawal” to send your request.
Step 7: Receive Confirmation
You will get an SMS and email confirmation with your withdrawal reference number. You can track your withdrawal status in the “Transaction History” section.
Withdrawal Limits
Withdrawal limits depend on your account verification level and VIP status. Standard accounts have a minimum withdrawal of MYR 50, a maximum of MYR 30,000 per transaction, a daily limit of MYR 50,000, and a monthly limit of MYR 500,000.
VIP members get higher daily limits and faster processing for large withdrawals.
Withdrawal Processing Times
Processing times depend on your chosen method and verification status. E-wallets and DuitNow are the fastest, usually taking 5-30 minutes. These are great if you want quick access to your winnings.
Bank transfers take 15 minutes to 2 hours during Malaysian banking hours (9am-5pm, Monday to Friday). If you submit a request outside these hours, it will be processed the next business morning.
Blockchain withdrawals usually take 10-60 minutes. If the network is busy, it might take a bit longer.
If you withdraw more than MYR 50,000, extra verification may be needed, which can add 1 to 24 hours to the process. VIP members get priority for large withdrawals.
Account Verification Requirements
Completing account verification helps your withdrawals go smoothly and keeps your account safe. You will need to provide proof of identity (MyKad front and back, or a valid passport), proof of address (like a recent utility bill, bank statement, or government letter), and proof of payment method (a bank statement showing your name matches your profile).
Go to Account Settings, then Verification, and upload clear photos of your documents. Submit them for review. Verification usually takes less than 24 hours. Tip: Finish verification before your first withdrawal to avoid any delays.
Withdrawal Fees
Our fees are competitive. Bank transfers are free for withdrawals over MYR 100. E-wallets and DuitNow are always free, with no minimum. Cryptocurrency withdrawals only have standard network fees, which depend on the blockchain. For bank transfers under MYR 100, there is a small MYR 3 fee.
Common Withdrawal Issues & Solutions
If your withdrawal is still “Pending” after the usual time, check if you need extra verification, make sure your payment details are correct, confirm you have no active bonuses with wagering requirements, and contact customer support with your transaction reference.
Withdrawals can be rejected if your bank account name does not match your registered name, if your verification is incomplete, if you have not met bonus requirements, or if there is unusual betting activity.
If your withdrawal shows “Completed” but funds haven’t arrived, allow additional processing time as bank transfers may take up to 24 hours. Check with your bank or e-wallet provider, verify the correct account was linked, and contact support with transaction details.
Tips for Faster Withdrawals
Here are some tips to speed up your withdrawals: Verify your account right after you sign up, as pre-verified accounts get faster processing. Touch ‘n Go and GrabPay are the quickest options, often taking just minutes. Keep your e-wallet active for fast access to your winnings.
Bank transfers process quickest during Malaysian banking hours. Submit requests before 4pm for same-day processing. Using the same
deposit and withdrawal method speeds up verification and processing. VIP members receive priority processing for withdrawals and dedicated account managers for large payouts.
Security Measures
We use strong security measures to protect your withdrawals. Two-factor authentication adds an extra layer of security. Each withdrawal requires SMS or email verification. We monitor IP addresses for unusual logins and use 256-bit SSL encryption for all transactions. Our advanced systems help prevent unauthorized withdrawals.
Withdrawal Policy Highlights
Here are some important withdrawal policies: You can only withdraw to payment methods registered in your name. Bonus funds and winnings must meet wagering requirements before you can withdraw. We may request additional verification for large withdrawals. Several small withdrawals might be combined for efficiency. If your account is inactive, there may be restrictions, so contact support to reactivate.
Mobile Withdrawal Process
You can withdraw easily from your smartphone. Open the mobile app or website, tap the account icon, select “Withdraw,” pick your method, enter the amount, confirm your details, and use your fingerprint, Face ID, or PIN to finish. You will get instant confirmation.